Terms of service
MOTION — Terms of Service
Last updated: 13 November 2026
Welcome to MOTION. These Terms of Service apply to purchases made through our website, https://motionfirm.co.uk.
By placing an order, you agree to these terms. Nothing in these terms affects your statutory consumer rights.
1. About Us
MOTION is an independent UK streetwear clothing brand.
Trading name: MOTION
Legal owner: Roman Harley Hodgkins (Sole Trader)
Business address: 3 Elmley Close, Kidderminster, England, DY11 7NS, United Kingdom
Customer support: support@motionfirm.co.uk
Website: https://motionfirm.co.uk
2. Our Products
MOTION offers clothing and streetwear, including made-to-order garments produced through our print-on-demand fulfilment partner, Tapstitch.
We aim to display product colours, designs, descriptions and sizing information as accurately as possible. However, minor variations may occur due to screen settings and manufacturing processes.
Customers are encouraged to review product descriptions and size guides before ordering.
3. Pricing and Payments
All prices are displayed in British Pounds Sterling (GBP).
The total cost of your order, including applicable taxes and delivery charges, will be displayed before checkout is completed.
Payments are processed securely through the payment methods available at checkout.
We reserve the right to correct pricing errors. If an error affects an order you have already placed, we will contact you before proceeding.
4. Orders and Order Confirmation
After placing an order, you should receive an order confirmation email.
If we are unable to fulfil your order, we will contact you and offer an appropriate refund or alternative arrangement.
We may decline or cancel orders where there is a legitimate reason, including suspected fraud, product unavailability or an obvious pricing error. Any payment taken for an unfulfilled cancelled order will be refunded.
5. Made-to-Order Production
MOTION clothing is produced on demand through our fulfilment partner.
Production normally begins after an order has been processed.
If you need to change or cancel an order, please contact us as soon as possible.
Being produced on demand does not automatically remove your statutory cancellation rights for standard MOTION clothing.
6. Shipping and Delivery
MOTION currently delivers within the United Kingdom only.
We offer free standard UK delivery.
Estimated production and delivery times are explained in our Shipping Policy.
Unless otherwise agreed, goods will be delivered within 30 days of the order being placed.
Risk of loss or damage generally passes to you when you, or someone you nominate, takes physical possession of the goods.
7. Returns, Exchanges and Refunds
Customers have statutory rights under UK consumer protection law.
For most online clothing purchases, customers have 14 days after delivery to notify us that they wish to cancel, followed by a further 14 days to return the goods.
We also offer voluntary size exchanges for eligible unworn garments, subject to availability.
Full details are available in our Returns & Refunds Policy.
Nothing in these terms excludes or restricts your statutory rights relating to faulty, damaged or misdescribed goods.
8. Intellectual Property
All MOTION branding, original logos, artwork, graphics, designs, photographs and website content are owned by MOTION or used with permission from their respective rights holders.
You may not reproduce, distribute or commercially exploit this material without appropriate permission.
9. Website Use
You agree not to use our website for unlawful purposes, fraudulent transactions or activities that interfere with the website’s operation or security.
We may take reasonable steps to prevent misuse of our services.
10. Privacy and Personal Information
We process customer information to manage orders, payments, fulfilment and customer support.
For further information about how personal data is handled, please read our Privacy Policy.
11. Liability
We do not exclude or limit liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation or death or personal injury caused by negligence.
Nothing in these terms affects your statutory consumer rights.
12. Changes to These Terms
We may update these Terms of Service from time to time.
The terms applicable to an order will generally be those in effect when the order was placed, unless a change is required by law or otherwise agreed.
13. Governing Law
These terms are governed by the laws of England and Wales.
Customers retain any mandatory consumer protections and rights to bring proceedings that apply under UK law.
14. Contact Information
For questions, complaints, returns or assistance, please contact:
MOTION
Roman Harley Hodgkins — Sole Trader
3 Elmley Close
Kidderminster
England
DY11 7NS
United Kingdom
Email: support@motionfirm.co.uk
Website: https://motionfirm.co.uk