Shipping policy
MOTION — Shipping & Delivery Policy
Last updated: 13 November 2026
At MOTION, every order is prepared with care. Our clothing is produced on demand through our fulfilment partner, Tapstitch.
1. Where We Deliver
MOTION currently ships to addresses within the United Kingdom only.
We do not currently offer international delivery.
2. Delivery Charges
FREE standard UK delivery on all orders.
There is no minimum order value.
3. Production & Delivery Times
As our clothing is made to order, production takes place before dispatch.
Our estimated timeframes are:
- Production: Approximately 1–6 working days.
- Delivery after dispatch: Approximately 5–15 working days.
These are estimates rather than guaranteed delivery dates. Orders may take longer during busy periods or because of circumstances outside our control.
Unless a different timeframe has been agreed with you, we will deliver your order within 30 days of purchase.
4. Order Tracking
Once your order has been dispatched, we will provide tracking information where available.
Please allow time for tracking information to become active.
5. Incorrect Delivery Addresses
Please check your delivery details carefully before placing an order.
If you notice a mistake, contact us immediately at support@motionfirm.co.uk.
We will do our best to help, but address changes cannot always be made once an order has entered production or been dispatched.
6. Lost, Delayed or Damaged Parcels
If your order is significantly delayed, missing or arrives damaged, please contact us.
We will investigate with our fulfilment and delivery partners and provide an appropriate resolution in accordance with your consumer rights.
7. Contact Us
MOTION
Roman Harley Hodgkins — Sole Trader
3 Elmley Close
Kidderminster
England
DY11 7NS
United Kingdom
Email: support@motionfirm.co.uk
Website: https://motionfirm.co.uk